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General Manager - enmarket - Truck Stop - Harleyville, SC

The General Manager ? Truck Stop is responsible for all aspects of the retail operation, consistently building sales and profits by taking an ownership mentality of the assigned location.

RESPONSIBILITIES
? Being passionate about the customer service and retail industry while inspiring, coaching, developing, empowering and holding accountable all team members to deliver an exceptional customer experience while developing and sustaining a profitable environment.
? Responsible for maintaining the highest standards of customer service, retail presentation, and comprehensive internal and external image.
? Responsible for the day-to-day activities of the retail operation, proactively helping in any area where it is needed.
? Recruiting, interviewing, hiring and ensuring effective orientation and training of the highest caliber candidates.
? Analyzing, recognizing, and proactively managing sales, margin, product inventory levels, cash and inventory, and purchase trends. Utilizing other reporting metrics to maximize bottom line profitability at store level.
? Ensuring the company marketing plans and procedures are executed at store level consistently.
? Executing the implementation of new program rollouts at store level.
? Maintaining consistently adequate inventory levels through effective ordering which supports driving sales and minimizing non-productive inventory.
? On a day to day basis, ensuring safety, health, food safety, and sanitation requirements/procedures are met in accordance with federal, state, local and company standards.
? Responsible for effective employee scheduling and payroll management to maximize daily sales while achieving company labor targets.
? Completing all required daily and monthly paperwork and required reporting.
? Responsible for achieving daily, weekly, and monthly sales and other performance goals consistently as set by the District Manager and upper management.
? Effectively communicating with all subordinates, peers, and all levels of upper management.??
? Managing employee activities and assigned duties for proper execution and timely completion.??
? Complete accurate and timely employee performance reviews.
? Investigating all inventory or cash shortages quickly and efficiently to resolve.
? Ensuring correct vendor procedures are being followed by all employees per company policy.
? Responsible to ensure all cash handling and inventory control procedures and policies are being followed by all employees and all employees are being cash audited monthly per company policy.
? Ensuring all company video and security procedures and policies are being followed at all times.
? Completing competition surveys monthly or as requested by upper management.
? Communicating and supporting the company?s mission, vision, and values.
? Implementing and enforcing all company policies, rules and procedures.
? Being a steward in the community where the store location resides by participating quarterly in community service events with the district team.
? Ensure all employees follow all company, state, local and federal guidelines with regards to the sale of all alcohol, tobacco, lottery/lotto, and all other restrictive products.
? Resolve customer complaints and problems quickly and effectively.
? Responsible for executing at store level the fuel pricing strategy including timely and accurate fuel surveys and price changes.
? Responsible for completing self-maintenance items at store level.
? Assisting to ensure high level of employee morale and engagement through enhanced communication, role modeling, employee recognition, consistent feedback, along with direct accountability.
? Build and maintain effective business relationships with our vendor partners.
? Responsible for maintaining a safe work environment at the assigned location.
? A proactive business manager in all aspects of store operations to achieve company goals and be able to read, understand, and react to P&L and other analytical reports.
? Ensure positive employee relations at store level inclusive of resolving all employee problems and disputes in a timely manner. Reaching out for assistance and guidance from the District Manager and Human Resources representatives when necessary.
? Responsible for being a catalyst for change and embracing change within the organization as it occurs.?
? Other responsibilities as assigned by leadership team.

QUALIFICATIONS/REQUIREMENTS
? High School Diploma or GED is required.
? 3-5 years? experience as a retail manager; convenience store experience strongly preferred.
? Ability to work 50 hours weekly.
? Must have previous experience with Trendar POS.?
? Must be able to work a flexible schedule including opening, closing, weekends and holidays.
? Ability to bend, stretch, reach, locate, stack, and lift inventory weighing up to 40 pounds.
? Must meet all requirements expected of an Enmarket Store Associate.

Eligibility Requirements:?
Hiring is contingent upon eligibility to work in the U.S.?

Enmarket is an EEO/AA employer and committed to creating an environment that values and supports diversity and inclusiveness across our organizations.

 

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